We receive a lot of questions, whether we are still working and sending orders.
Our answer is: Uninterrupted and in full force!
Thanks to the new shipping methods we have implemented (FedEx Priority and TNT), shipments are faster than before.
Please see the following list of countries, we are currently shipping to (updated on 05/18):
USA, Canada, Australia, Japan, Israel, Mexico, Thailand, Singapore, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.
If you do not see your country, please let us know. We may be able to add it to the list.
We hope you’re all safe and well!
As usual, please let us know in case of any questions.
During the weekend, our country (Poland) has taken drastic measures to limit the spread of the virus, closing schools, museums, theaters and cinemas while also declaring a state of epidemic threat. Our National carrier cancelled all international flights which forced us to look for alternative shipping methods.
We are pleased to announce that despite the limitations, we already ship to Canada, Australia and most of Europe via FedEx and TNT.
We are still working hard on connecting the US and the rest of the world. If you do not see any shipping methods for your country at the moment, please check again in the following days.
This is a major logistical challenge for us, so please forgive us for any delays in our service and any longer response time to your emails.
Stay safe! Stay in VR 🙂
Following the US President’s decision to suspend the admission of European passenger aircraft to the US and information from the airlines about the suspension of air services, we are temporarily unable to ship orders to the USA. Orders that are still in the process of shipment may be delayed.
As for orders that are still being processed, we are looking for alternative delivery solutions.
Please accept our apologies for the inconvenience and we hope you’ll stay safe in these difficult times!
We will update this page regularly with more information as it becomes available.
Please do not hesitate to contact us in case of any questions!